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TESTIMONIALS

We Value the feedback of both our training and tour participants, as we are a company that is enthusiastic about continuous improvement. We collect and collate this feedback, using it to further enhance the services we provide. Below are some testimonials from our customers (Business, Corporate, Training & Tours).

Training

Feedback from some of our recent training participants:

Two thumbs up. One of Australia's best trainer. Keep up the good job. A dedicated and knowledgeable speaker.

The best induction I ever attended. I learned a lot and overcame my nerves. A must for all geologist using manual 4WD.

Excellent. Kev and Gerhard have an excellent approach to teaching, very encouraging which was very helpfully.

Excellent improved my skills - Gerry was v/good very open learning style made question asking welcome and easy.

I thought the course was very thorough and got a lot out of it.  All questions were always answered professionally. 

Excellent - I could not praise Kevin enough.  He made me realise what speed can do. I know so much more about my vehicle and its abilities. Thank you Australian 4WD.  I would recommend this course to anyone.

Very well Structured course. Delivered well and focusing on the trainee's level of knowledge and then building on that.

Thank you for a great time and allowing me to build confidence.  I learnt things I thought I wasn't capable of and exactly what my vehicle was capable of.

Excellent - Gerry was an excellent trainer - patient and supportive. He encouraged participants to each person's/vehicle capability - very understanding.

Excellent this was my third 4WD training course and I must be honest that I have learnt more today than I did from the previously two companies.  Both presenters were very knowledgeable about all aspects on driving, friendly and ready to offer advice, guidance and encouragement.  Thanks

Great Course, full of knowledge, everything you need to know and gives you confidence.

Excellent theoretical and practical components to the course- appropriated time and terrain for training.

Very well presented.  Kev let the participants "just do it" and was not in your face about it when you made mistakes.

I totally enjoyed the two days and would recommend it to anyone.

Good course, gives you a lot to think about with your day-to-day driving

Course was great.  Covered technical aspects of 4Wdriving and practical components such as negotiating steep hills and mud pools.

Doing these courses gives me more confidence on road and I learnt a lot of things about driving with alertness.

Very knowledgeable and humorous trainer.

Difficult to improve upon excellent format

It was a good experience and helped my confidence with driving, braking and learning how to get out of bad Situation.

Good experience, built confidence in driving a 4WD in terrain, but also outlined possible accidents and risk.

The course was very good and Kev was able to adapt for the not so skilled to the fully skilled of the group.

I enjoyed the course very much and learnt a lot about vehicle safety, off road driving and mechanics.

The course was well conducted.  Provided a clear knowledge of the capability of the vehicle and how to handle it.

Great course, in that I have learnt a lot of things I was unaware of, very good communicators/presenters.

Fun and informative - learnt a lot in relation to the operation of 4WD and use of recovery gear which have not been allowed to use before.

Good course with very practical outcomes that will stay with me throughout my driving life.

Kev knows his stuff and is very helpful and respectful of different viewpoints.

Great Course really showed us the capabilities of our car & pushed us to try things we might not have felt competent to do alone.

Good instructor, knowledgeable & informative, course was fun and had a good mix of terrain.

Course has been very much beneficial to me in terms of practical demonstrations of the 4WD and I have been greatly enriched.

Great introduction to 4WD, came away with a real sense of achievement and appreciation of my limits.   What more can you ask for on a course.

Very Professional - Informative training session.

Training was good; the trainer was able to cater for a varied experience in the group.

Instructor was very knowledgeable and understanding of differing needs of participants.

Great course Kevin is a great demonstrator and very knowledgeable.

Being a trainer I am very hard to impress but you guys do a great job.

Business Related

My contact with Australian 4WDriver Training & Tours began as the Training Co-ordinator Telstra. Since that time "approved vendor" status has been awarded and we have scheduled 24 courses, the first beginning next week. If it seems an inordinate amount of time to achieve this its because of unavoidable delays on our part. Discussions in the early days were largely about Course Content, Health, Safety and Environmental issues, and other vendor/contract issues. The vendor/contract issues were dealt with swiftly and efficiently, a credit to Australian 4WDriver Training's preparedness for the task.

We are especially keen to have a very high standard of Health & Safety for our staff when attending non classroom based courses. Also Environment impact is high on the agenda due to our wish to preserve the Environment and our ongoing accreditation to ISO14001. As is the Quality outcome of all our activities and with accreditation to ISO9001.

Both Jan and Kev through, phone calls, emails and face to face meetings have satisfied all our requirements to be our partner in training our staff. They have earned this by

• Answering all of our concerns, and keeping us up to date with latest information.
• Supplying additional information, when requested, for us to make valued decisions,
• Exceeding our expectations with regard to feedback. Example follows.

E.G.. Australian 4WDriver Training routinely provides a report on each training course conducted. Kev supplied copies of reports from courses run for other Telstra business units when some HSE issues were highlighted. I took this up with our 'fleet' representatives to ensure anomalies and misinformation was/had been corrected. I am aware that discussions between Kev and 'Fleet' took place to assist with the understanding of these concerns. As a result Telstra's 'Vehicle Check Lists' have been amended to include specific winch safety checks, Manufacturer Specs' have been clarified and a revised recovery kit' contents list has been distributed company wide. These few safety issues had a potential impact on many of our staff, for which we are most appreciative of Kev for his assistance in improving.

During the recent scheduling phase for 24 courses across 3 venues, logistics has been the biggest concern. Both Jan and Kev have been flexible, cooperative and have offered valued informed alternatives that have assisted with this first batch of 4wd training. It is a great reassurance that they have their own venues of which the impact of variable weather conditions are well known to them. I am confident in using their recommendation for timing of these courses to have the least impact due to North Queenslands tropical weather. Australian 4WDriver Training are flexible and dynamic in being able to deliver more than one type course at the same venue at the same time. This has been a bonus for us in that we can achieve course delivery times that suit our business.

Now we are at the point of delivering training; I have the up most confidence that our staff will receive the best and safest training we can possibly procure. I am confident that we will receive timely feedback on those courses. I was pleased to hear about their progression interstate as we have groups of staff in other regions.

I look forward to doing business with Kev and Jan as they are a class act. They are cheerful and positive and know their business very well. We know we are getting the best that money can buy. Kind Regards , TC, RSA - Business Operations

To whom it may concern,
As Training and Development Officer with TSC for a period of three years, I have had difficulty accessing quality 4WD Training for staff in our organisation. During a very busy period, I passed this responsibility to CS – Admin. Assistant – Training & Development. CS located “Australian 4WD Driver training and Tours.

Staff requiring this training were from a variety of divisions across the organisation and had a variety of knowledge and experience in this area. Some had been trained in the past and others were new to both these skills and the organisation. In total, 35 staff underwent training.

The service level provided by “Australian 4WD Driver Training and Tours” staff both in the office and onsite was exemplary. The consultation process prior to training was extensive as our needs were not easy to accommodate. Competency levels of all staff were established and the information provided to the trainer, who was able to tailor a program for our staff that met our needs and also met the requirements of the AQTF with regards to nationally accredited training.

Discussions were held daily with regards to any issues that arose and variations were made to accommodate ‘shuffling’ of staff between courses due to our own operational requirements. Further consultation was undertaken following the completion of all courses. TSC staff participants were particularly impressed with the training, both its rigour and its value to their daily work. CS and myself were also very pleased with the level of support that we received from the organisation which helped make the process efficient, smooth running, achieved our goals and met the outcomes required by the individual participants

Please don’t hesitate to contact me should you require additional information in this regard.

E, Training & Development Officer, TSC

Hi Jan, Hi Kevin, Happy to speak to anyone in future if they should require more information.

“The Audi Academy Australia recently conducted training for Audi Australia’s dealer network marking the introduction of the exciting new Audi Q7. As part of the training experience the Academy utilised the services of Kevin Williams from Australian 4WD Driver Training and Tours. Kevin provided a detailed overview for dealer staff on general practices and safety when driving off-road as well as a thorough understanding and demonstration of the ability off-road of the new Q7. In particular Kevin’s ability to comprehensively and practically illustrate the complex technical features of the vehicle impressed. We received fantastic feedback from delegates on Kevin’s training style as well as his professionalism and eagerness to support the overall success of the event. Kev will tell you himself, he’s not a big guy…. but his effect on our training was enormous! “ Best regards, ~ B.

Firstly, thank you very much for a very enjoyable, informative and confidence boosting day yesterday. It was worth every cent and we will certainly be recommending the course to everyone we know who has a 4WD.

We are now interested in some of your 4WD drive tours as they cover areas we would like to travel in however, our camping gear is in the form of a camper trailer and our plan would be to continue on our safari after the tour without returning to Brisbane. Is it possible to do your tours with a camper trailer? ~ BR

We had a really enjoyable time on the low range bush course yesterday. Kev was great and the course was very informative and a lot of fun. Thank you very much for the complimentary voucher. Look forward to booking with you again in the new year. Best Regards. C&P M

We would like to thank the staff at Australian 4WD Training for a fantastic morning last Saturday. Our Instructor, Gerhard was very professional and we found the course he conducted both beneficial and enjoyable. We look forward to coming back to do another course in the near future.
Thanks again. K & N C

Hi there. Just a quick note to thank you so much for you efforts in getting our team up to speed with the trailer. Our team came back full of enthusiasm. Thanks also for being so patient and flexible while we were organising the time. Kind regards. DS

I have been dealing with Kev on a regular basis for sometime. The Resort has retained Kev to assist us with the design and implementation of a 4WD Driver Training Facility at the Resort – which is essentially now complete.
In our dealings with Kev and his staff – we have been very impressed with the professional attitude of the Australian 4WD Organisation and we have recently entered into a joint arrangement for the up keeping and management of the facility, which is gaining considerable attention from the Motoring Community.
We are more that happy to act as a reference for Kev and his organisation – and look forward to working with Australian 4WD Training and Tours for the foreseeable future. DR

Just a quick note to say thanks for a great weekend. We appreciate the invitation to accompany you on your event. What a great chance it was to get out there and meet some of the people we deal with on a personal basis and see what sort of work you actually do and the events you supply to your customers.
Once again, what a great weekend and hope to have many more laughs. From the Guys

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